Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used and shared when you visit or make a purchase from https://www.hibernicis.com (the “Site”).

Personal information we collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual pages or products you view, which websites or search terms referred you, and how you interact with the Site. We refer to this as “Device Information”.

We collect Device Information using the following technologies:

• Cookies – small data files stored on your device that may include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org

• Log files – track actions on the Site and collect data including IP address, browser type, internet service provider, referring and exit pages, and date/time stamps

• Web beacons, tags, and pixels – electronic files used to record browsing behaviour

Additionally, when you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing and shipping addresses, payment information (such as credit card numbers), email address, and phone number. We refer to this as “Order Information”.

When we refer to “Personal Information” in this policy, we mean both Device Information and Order Information.

How we use your personal information

We use the Order Information to fulfil any orders placed through the Site, including processing payments, arranging shipping, and sending invoices and confirmations. We also use this information to:

• Communicate with you

• Screen orders for potential risk or fraud

• Send marketing communications, in line with your preferences

We use Device Information to help screen for fraud (especially your IP address) and to improve and optimise the Site, including generating analytics and evaluating the effectiveness of marketing.

Sharing your personal information

We share your Personal Information with third parties to help us provide the Service. For example:

• We use Shopify to power our online store – you can read how Shopify uses your information at https://www.shopify.com/legal/privacy

• We use Google Analytics to understand how customers use the Site – more here: https://www.google.com/intl/en/policies/privacy. You can opt out via https://tools.google.com/dlpage/gaoptout

• We use Mailchimp to manage email communications. By subscribing, you agree to their processing of your data. Learn more at https://mailchimp.com/legal/privacy

We may also share your information to comply with laws and regulations, respond to legal requests, or protect our rights.

Behavioural advertising

We may use your Personal Information to provide targeted ads or marketing communications we believe will interest you.

To learn more about how targeted advertising works, visit: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You can opt out of targeted advertising at:

• Facebook – https://www.facebook.com/settings/?tab=ads

• Google – https://www.google.com/settings/ads/anonymous

• Bing – https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out via the Digital Advertising Alliance: http://optout.aboutads.info

Do Not Track

We do not alter our Site’s data collection practices in response to Do Not Track signals from your browser.

Your rights (UK and EU residents)

If you are a resident of the UK or EU, you have the right to:

• Access the personal information we hold about you

• Request correction, updating, or deletion of your personal data

• Withdraw your consent (where applicable)

• Object to or restrict certain processing

• Lodge a complaint with your local data protection authority

To exercise these rights, contact us using the details below.

We process your information to fulfil contracts (such as when you place an order), or where necessary for our legitimate business interests. If we rely on your consent for processing, you can withdraw it at any time.

Please note your information may be transferred outside of the UK and EU, including to Canada and the United States, where data protection standards may differ. We take steps to ensure your data is protected and handled according to this Privacy Policy.

Data retention

We keep Order Information for our records unless and until you ask us to delete it. We may retain certain data where required for legal or business purposes.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. Updates will be posted on this page.

Contact us

For any questions regarding these Terms, contact us at:

UK, Europe

Email: contact@hibernicis.com
Postal address: Hibernicis Bodycare Ltd. Rock House, Sandycove, Kinsale, Co. Cork, P17RD82, Ireland

Hong Kong, Rest of the World

Email: contact@hibernicis.com
Postal address: Hibernicis Bodycare Lid. GF. Block 28. Treasure Spot Palace, 28 Tsiu Lam, Tai Po, New Territories, Hong Kong